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Good processes make AI worth having.

Digitalisation, automation, process optimisation and AI for your company. Data protection included.

in your
  • CRM
  • ERP
  • server (on-premises)
  • website
  • and more

Everyday examples

  • Mon 07:42Quote sent
  • Tue 12:15Appointment booked
  • Wed 18:03Invoice checked
  • Thu 08:30Enquiry answered
  • Thu 16:20Callback scheduled
  • Fri 09:05Minutes sent
  • Industry experience since 2015
  • 4.8 ★ from 21 Google reviews, as of 10/2026
  • Process Vision is a member of BVMW
  • Process Vision is a member of the SüdWestSachsen Digital network
  • Cooperation partner of KI-Allianz Südwestsachsen
A hand reaching for the receiver of a desk phone
AI-generated
Mon 08:02Call answeredEveryday example

AI phone assistant answers calls

Picks up, books the appointment, hands over to your team.

Example
  • Caller: I need an appointment.
  • Assistant: Thursday 9 am or Friday 2 pm?
A bunch of keys on a closed folder with a purple spine on a light wooden table
AI-generated
Tue 16:40Rules filedEveryday example

GDPR · Data protection included

Everything stays in your hands.

  • Limited permissions
  • Approval by people
  • Logged
  • Can be paused
Three people seen from behind sit at wooden tables in a bright room with plants, looking at an empty flip chart
AI-generated
Wed 10:15Course bookedEveryday example

AI training · EU AI Act

Your team knows what is allowed – with proof.

Certificate for your team11 modules · approx. 60 min
Training courses at a glance
Two hands sorting paper receipts into piles on a light wooden table, next to a laptop and a mug
AI-generated
Fri 07:55Invoice checkedEveryday example

E-invoicing without retyping

Invoices are checked and sent to you for approval.

  1. Received
  2. Checked
  3. Approval
  4. Handed over
Member & cooperation partner
Partner of Talenteschmiede bewegtCooperation partner of KI-Allianz SüdwestsachsenProcess Vision is a member of BVMW – Der MittelstandProcess Vision is a member of the SüdWestSachsen Digital network
Trusted AI Partner – verified
Verified directory badge

Services

What do you need? Choose your topic.

A hand reaching for the receiver of a desk phoneAI-generated
Mon 08:02Call answeredEveryday example

AI phone assistant

No more missed calls, even when nobody can pick up.

  • Answer calls
  • Book appointments
  • Flag urgent calls
  • Team handover

We also help with

  • Hosting, domains & email deliverability
  • Manuals & training videos
  • Brand & materials (CI, flyers, presentations)
  • Reports & evaluations
  • Contracts & quotes generated automatically
  • Dictation to finished PDF
  • Industry solutions made to measure

Not listed? Let’s talk about it.

Book a free consultation

Process

Good processes make AI worth having.

  1. Analysis

    Where you lose time today.

    In the initial consultation, you show us your day-to-day work. We identify the biggest time-wasters and check where digitalisation and automation pay off – without recommending a tool up front.

  2. Quick wins

    First workflow, visible effect.

    Quick wins are often measurable within 2–4 weeks.

  3. Scaling

    What works becomes standard.

    Full process optimisation takes 2–6 months, depending on scope.

Proof

Figures from client projects

What changed for others

  • Bright wooden reception desk with key cubbies on the wall, plants and a view of the sea and windowsAI-generated
    Mon 07:50Enquiry answeredCustomer project

    Hospitality

    75 %faster

    €15ksaved per year

    Client feedback

    “Working with Process Vision transformed our booking processes. Preparing quotes used to take hours – now it runs automatically.”
    Management (translated from German)
  • Bright seminar room with tables, a flip chart, a purple folder and houseplants by the windowAI-generated
    Tue 09:30Course confirmedCustomer project

    Education and coaching

    12 hsaved per week

    40 %less admin

    Client feedback

    “Pragmatic, competent and, above all, measurable. Process Vision helped us streamline our administrative processes.”
    Board (translated from German)
  • Two hands tie string around a parcel wrapped in brown paper, next to stacks of books and shipping boxesAI-generated
    Wed 14:20Text approvedCustomer project

    Company

    50 %faster replies

    0missed leads

    Client feedback

    “Clear analysis, fast implementation. The email system has halved our response times – no enquiry gets lost any more.”
    Management (translated from German)
  • A bowling lane with light wooden surfaces and, in the foreground, a counter with a coffee machine and bar stoolsAI-generated
    Fri 11:30Table reservedCustomer project

    Leisure and gastronomy

    5new topic pages

    +9pages SEO-optimised

    Client feedback

    “Finally, people find us for more than just bowling. Process Vision rebuilt our website so that our guests’ most common question – “Can we eat at your place without bowling?” – is answered right on the first page.”
    Ownership (translated from German)
  • Quote creation from about 45 to 9 minutes

    459

    approx. 9 minQuote created
  • Meeting summaries and reports from about 8 to 3 hours per week

    83

    approx. 3 h/weekReports created
★★★★★
For our academy, it was particularly important that AI is used responsibly. The combination of process structure and awareness of the EU AI Act was the deciding factor for us.
Google review (translated from German)
★★★★★
As a publisher, we faced the question of how to integrate AI sensibly without compromising on quality. Process Vision developed clear guidelines and optimised our workflows. That gave us confidence.
Google review (translated from German)

Case studies on the phone assistant, e-invoicing and training will follow.

Funding possibleOur partner RKW researches a suitable programme and supports your company. Your company submits the application. More on funding (in German)

When we’re not the right fit.

  • Illustration: A person pushes a shopping cart full of gear boxes towards an empty counterAI-generated

    Just a tool?

    If you just want to buy a tool – we don’t sell software.

  • Illustration: A small robot on a seesaw balances a large money bag, next to a puzzled personAI-generated

    Not worth it?

    If AI doesn’t pay off for you – we’ll tell you upfront.

  • Illustration: Three people sit on a sofa with arms crossed while a fourth pushes a gear-shaped boulder up a mountainAI-generated

    Everyone on the sofa?

    If nobody on your team wants to change anything – automation needs people on board.

Questions

Frequently asked questions

FAQ · Knowledge base6 entries
Do you sell software?

No. We streamline your workflows and integrate them into the systems you already use – no licence fees, no vendor lock-in.

Which tools do you work with?

We are tool-neutral and work with Microsoft 365, Google Workspace, HubSpot, Make.com, Zapier and all common CRM/ERP systems.

Do we stay in control of AI agents?

Yes – control is part of the design: AI agents only get clearly limited permissions, critical steps such as sending emails or approvals stay with a person (human in the loop), and every action is logged so it can be traced. Every workflow can be paused or switched off at any time.

How much time does AI automation save a small or mid-sized business?

It depends on the process, so here are figures from real projects: preparing a quote dropped from around 45 to 9 minutes, meeting summaries and reports from about 8 to 3 hours a week, and an educational cooperative saves 12 hours a week in administration. Where AI does not pay off, we tell you upfront.

How quickly will we see results?

Quick wins are often measurable within 2–4 weeks. Full process optimisation takes 2–6 months, depending on scope.

Do you only work in Saxony?

No. Our focus is on Saxony and the German-speaking region (Germany, Austria, Switzerland), but we work throughout Germany and remotely for international clients.

Alreadydone.

Contact

Let’s talk about your workflows.

Free initial consultation, no obligation.

Jan Griebel, owner of Process Vision
Your contactJan Griebel, Owner
  • Process Vision, Zwickau, Saxony
  • Industry experience since 2015
  • Focus: AI integration for SMEs

“Good processes make AI worth having.”

Jan Griebel